Enugu Electricity Distribution Company Launches Expanded Free Prepaid Meter Rollout in Tranche B
The Enugu Electricity Distribution Company (EEDC) has officially commenced the second phase of its free prepaid meter rollout, under “Tranche B” of the Meter Acquisition Fund (MAF) program, signaling a major step in efforts to close Nigeria’s persistent electricity metering gap. This initiative, instituted by the Nigerian Electricity Regulatory Commission (NERC), aims to eliminate estimated billing and ensure that electricity consumers in South-East Nigeria are equipped with accurate prepaid meters.
EEDC, which supplies electricity across five South-East states—Anambra, Imo, Enugu, Abia, and Ebonyi—has made it clear that the Tranche B program specifically targets unmetered customers on service band “A” feeders. Emeka Ezeh, EEDC’s Group Head of Corporate Communications, emphasized that the meters and their installation are completely free. Customers are strictly warned against making any form of payment to installers or succumbing to inducements, bribes, or other forms of extortion.
Ezeh highlighted the importance of customer engagement and proper record-keeping, stating, “This program prioritizes Band ‘A’ feeder customers and urges all beneficiaries to verify and update their contact information at the Customer Service Unit of the distribution company serving them. Our teams will reach out using the information already available in their profiles, but proactive verification ensures no one is missed during the rollout.”
The Tranche B phase covers 13,335 customers, including those served by EEDC’s subsidiary companies. The rollout officially began on November 2, 2025, with the Know Your Customer (KYC) validation exercise, designed to confirm customer data before meter installation. This follows the successful implementation of Tranche A earlier this year, which saw 13,614 Band “A” customers fully metered. EEDC has assured that after all Band “A” customers are accommodated, the focus will shift to Band “B” customers as part of a broader, systematic approach to closing the metering gap throughout the South-East region.
The Meter Acquisition Fund, a nationwide initiative funded by contributions from all electricity distribution companies, provides the financial resources for the procurement and free deployment of prepaid meters. The program is managed by an appointed fund manager under the oversight of NERC, ensuring transparency, accountability, and equitable distribution of meters across the country.
Ezeh also urged customers to avoid engaging in meter bypass, energy theft, or other illegal activities, stressing that such actions are punishable by law and undermine the objectives of the program. Customers are encouraged to report anyone involved in these practices. For further inquiries or support, EEDC has provided dedicated contact channels, including a call center at 02084700100 and WhatsApp lines 0707 461 0095 and 0707 461 0088.
This expanded Tranche B rollout reflects EEDC’s ongoing commitment to improving electricity service delivery, enhancing transparency, and ensuring customer satisfaction. By providing free prepaid meters, EEDC aims to empower consumers, reduce billing disputes, and contribute to the overall efficiency and modernization of the Nigerian electricity distribution sector.
The program also aligns with national objectives to achieve full electricity metering coverage, reduce losses in the power sector, and facilitate accurate revenue collection, which are critical to the sustainability and growth of Nigeria’s electricity industry. Through consistent public engagement, robust verification, and strict adherence to regulatory guidelines, EEDC seeks to deliver a reliable and equitable metering solution to thousands of households and businesses in the South-East region.
